0203 150 1503


Site Terms

Privacy Policy Cookies are used on this site. We are committed to protecting your privacy. We will only use the information collected about you lawfully (in accordance with The General Data Protection Regulation (GDPR) (EU) 2016/679). You will be given the chance to refuse any marketing/promotional emails from us during the order process. We will never collect sensitive information about you other than the basic details you give us. You can check the information we hold on you at any time by emailing us and we will be happy to correct any inaccuracies promptly. None of your details will ever be passed to any other trader. If you have any questions then contact us.

Personal information
All personal/company information provided or to be gathered by London Essex Hot Tubs Ltd is kept private. We will not share any information gathered with third parties unless stated or permission is otherwise granted

What information do we collect and how is it used?
If you give us any contact details while conducting business with us they will be kept private but may be stored on our systems for marketing and research purposes. They will not be sold or distributed to any third party without your permission. If you would like us to delete your information from our system(s) please contact us.

We may collect your telephone number during regular business and also in case we need to contact you urgently if there is a problem or query with your order.

We may also use the order details to occasionally notify you about changes to the web site, new services and special offers we think you may find useful. You can opt out by contacting us.

The following terms and conditions apply to all transactions on our website. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future use. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Is my information protected?
The UK Data Protection Legislation dictates that we follow strict security procedures in the storage and disclosure of information which you have given us.

Your consent
By using this web site, you agree and consent to the collection and use of this information by London Essex Hot Tubs Ltd.

If we change our privacy policy, we post all changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Terms & Conditions of Business 

Making a Purchase You can also place an order by phone at 020 3150 1503. You will be sent an order confirmation by email or letter when we receive your order but this does not confirm availability.

Description of Goods At time of printing our PDF and printed data sheets and brochures contain relevant specification details. Our products are continually developed and evolve as new technology becomes available. These improvements are introduced at the earliest possibility and therefore printed specification details may not include these changes.

Accuracy of Product Information All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages.

Payment and Price The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.

Typographical Errors In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.

Availability of Goods All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Product Guarantees All products supplied are covered by the terms and conditions of the Manufacturers Guarantee. This guarantee specifically excludes faults caused by accident, neglect, misuse or faults that cannot be confirmed have not been caused by incorrect installation. In addition routine maintenance, if needed, is not covered. This does not affect any statutory rights that you may have.

Refusal of Transaction We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


London Essex Hot Tubs Ltd
Unit 13,
Oakwood Hill Industrial Estate,
IG10 3TZ