The following terms and conditions apply to all transactions on our website. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future use. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Making a Purchase You can also place an order by phone at 020 3150 1503. You will be sent an order confirmation by email or letter when we receive your order but this does not confirm availability.
Description of Goods At time of printing our PDF and printed data sheets and brochures contain relevant specification details. Our products are continually developed and evolve as new technology becomes available. These improvements are introduced at the earliest possibility and therefore printed specification details may not include these changes.
Accuracy of Product Information All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, we cannot guarantee the reliability or the accuracy of the information contained within its pages.
Payment and Price The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.
Typographical Errors In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.
Availability of Goods All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
Product Guarantees All products supplied are covered by the terms and conditions of the Manufacturers Guarantee. This guarantee specifically excludes faults caused by accident, neglect, misuse or faults that cannot be confirmed have not been caused by incorrect installation. In addition routine maintenance, if needed, is not covered. This does not affect any statutory rights that you may have.
Refusal of Transaction We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.